All gear is on a first come, first serve basis unless you have previously reserved the gear. To reserve gear you can use 1) your credit card number to hold the gear for pickup on a specific day, or 2) Pre-pay the entire rental amount. (The rental may be paid for on or before the pickup date.) All rentals and renewals must be paid in advance.
Rental Rates and Time Periods
Rental rates are subject to change without notice. The rental rates listed are for one-day rentals. Additional days rates are calculated at 50% of the daily rate for the second day and 25% for each additional day. Weekly rates are calculated at double the daily rate. Monthly rates are calculated at double the weekly rates. All rentals are picked up after Open of Business, the day of the rental. All rental returns are due back by Close of Business the following day or the date specified on contract or a late fee will be charged. Alternative pickup and return times may be accommodated with prior notice.
Cancellation and Late Fees
48 hours (2 business days)advance notice is required for all reservation cancellations. A restocking fee of $25.00 will be charged for any cancellation without 48 hour notification. A pro rated rental rate will be charged for all late returns.
A major credit card (Visa / Master Card, American Express, Discover) and valid government issued identification is required for all rentals. Cosigners are accepted, but must be present to sign contract and security deposit. In lieu of credit card, a cash deposit of minimum $25.00 (TWENTY FIVE) and up to the replacement value of the equipment may be made with management pre-approval. Sorry, check cards and checks are not acceptable for security deposit. We reserve the right to refuse to rent on the basis of non-compliance with security deposit guideline.
Our Business hours:
We are closed on the following Five holidays:
New Years, Easter, Fourth of July, Thanksgiving, and Christmas.
We close early on Memorial Day and Labor Day.
In case of an emergency, StevO our technician may be reached 24/7 by texting to the following number: Rentals/24hours repair: (619) 571-1160. Send a text or Photo of how we can help and a message and a tech will be with you ASAP.
Pickup and Delivery
24 hour pickup and delivery is available for an extra fee. All pickups and deliveries must be scheduled in advance. Fees will vary. Please contact us for a quote. 1-619-583-1431 or firstname.lastname@example.org.
Engineers and Operators
Technicians, engineers, operators, stage hands, and drivers are available at an additional cost. All labor must be scheduled in advance. Fees will vary. Please contact us for a quote. 1-619-583-1431 or email@example.com.
Cables and Cords
Each and every rental system is sent our with the correct amount of cables to perform the job required. If you require an additional cable or an adapter, please inform your rental technician when you pick up your gear. All cables must be CLEAN. Any and all tape must be cleaned off cables! All Cables Must be separated and coil wrapped upon return. A recoiling fee of $.10 cents per foot will be added to each cable not returned in the same condition as it was rented.
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